Frequently Asked Questions
SkyTools run on a Mac?
directly, but it does run (and is supported) on the Mac
under just about any Windows emulator. Many of these
emulators are inexpensive and easy to use. See System
Requirements for more information. We have many happy
SkyTools be installed on more than one device?
Our license agreement allows the purchaser to install
SkyTools on more than one device, such as a desktop at
home and a laptop or tablet to be taken into the field.
do I get Support?
is no subscription required for support nor does it expire after a
short period of time. Although we have an extensive presence of
other users on our Skyhound
forums, we do not expect you to rely on other
users when you have a problem or quesion. We provide product
support directly on the forums, via email, via phone, and via our
SkyTools kept up to date and are updates free?
SkyTools is kept up to date with bug fixes and minor
are the minimum system requirements for SkyTools?
Click here for the answer.
is your upgrade policy when a new major version is
2020 we will offer yearly
incremental upgrades for a nominal fee.
SkyTools 4, is it easy to keep up with the latest comets,
novae, supernovae and close-approaching minor planets?
latest comets, novae, supernovae, and interesting minor
planets currently visible are automatically kept up to
date. The comet data includes magnitudes, coma diameters
and DC based on the latest observations.
SkyTools work in the southern hemisphere?
SkyTools works for any location on earth and the database
covers the entire sky, not just what is visible from the
SkyTools control my telescope?
most cases, yes. SkyTools 4 uses ASCOM to interface with
most telescope mounts. Telescope control is included as
part of SkyTools 4 Imaging and the Visual Professional
I use SkyTools to make charts, calendars, event lists,
etc. for my web site or club newsletter?
do not exercise unreasonable control over what you do with
the charts and data created with SkyTools. When you
publish content generated via SkyTools, please attribute