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Skytools 4 installation failure
#8
I did some more testing of the Skytools 4 installation.

I have three computers. One desktop in my office, one laptop, and one desktop in my observatory. The office desktop and the laptop are both fairly new (1-2 years old) while the observatory desktop is well over 5 years old. They all run Intel processors (I5 and I7 series). They all run Windows 10 Pro and they all use Bitdender.

The observatory desktop (the older machine), installs Skytools 4 with no problems. It also runs with no problems or messages.

Both of the newer machines install Skytools 4, but when it then opens Skytools 4, I get a message box "Log: SIGN error" at the same time I am asked if I want to install the extended database. When I then click to clear the error box, Skytools 4 terminates. I have not been able to run Skytools 4, even though the install process indicates that the install was complete.

I have Skytools 3 loaded on all three computers and I have never had any problem running installation updates.

Hope this helps...

Roger Menard
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Messages In This Thread
Skytools 4 installation failure - by Menardre - 2018-09-11, 11:14 PM
RE: Skytools 4 installation failure - by Menardre - 2018-09-12, 12:46 PM
RE: Skytools 4 installation failure - by Menardre - 2018-09-13, 04:59 PM
RE: Skytools 4 installation failure - by Menardre - 2018-09-13, 05:39 PM
RE: Skytools 4 installation failure - by Menardre - 2018-09-14, 07:56 PM
RE: Skytools 4 installation failure - by Menardre - 2018-09-15, 02:40 PM
RE: Skytools 4 installation failure - by Menardre - 2018-09-15, 06:12 PM
RE: Skytools 4 installation failure - by Menardre - 2018-09-18, 06:27 PM
RE: Skytools 4 installation failure - by Menardre - 2018-09-18, 07:02 PM

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