On my desktop copy of SkyTools, I made an attachment folder called "My Sketches" and attached a few sketches I had made recently of Jupiter, Saturn and a few interesting double-stars.
I shared my %AppData%\Skyhound\SkyTools 4 folder so my laptop could see it and then I tried to synchronize my laptop copy of SkyTools to my desktop copy using Tools > Sync Databases command.
I checked all the boxes (including Attachments) and then selected my SkyTools 4 folder and started the sync. Some kind of error occurred, and the sync operation failed with an error.
Now, my laptop has my observing lists, notes and even the My Sketches folder. But the sketch images didn't come across. I repeated this a few times with no more success.
Two Questions:
1. When you attach an image, is it copied into the %AppData%\Skyhound\SkyTools 4 folders where the sync operation can access it? Or, do I need to share the full path to each image as well?
2. Is this the right way to attach my sketches to the objects I've observed? Over the years, I probably have a dozen Saturn sketches. I was hoping to organize them all in SkyTools so I could see what I've observed on other dates or what I'm likely to see tomorrow.
Now to your support issue. There was a problem Synchronizing your attachments. Most likely the issue had to do with the sketches, since they didn't come across. Its difficult for me to track this down without knowing the error message. If you can recall that, or try again, that would really help.
Another thing you could do is send me a zip file of your files at %AppData%\Skyhound\SkyTools 4 on your laptop (the computer you were copying data from). Send that to support at skyhound dot com.
OK, here is the problem. Tonight, I attached a sketch of the moon I did a long time ago. You can see it is working in SkyTools on my desktop computer in the first video (Desktop_Computer.mp4). I closed it after the move clip finished. MP4 aren't allowed, so I posted them on box.com
Then, I move over to my laptop top and try to sync with the desktop. I get a message saying that the image of the moon cannot be found. That is shown in Laptop_Computer.mp4.
I think we are close to understanding the problem. Please start SkyTools on your desktop and open to the sketch as you did before in the Images tab of the Object Info. Select the sketch and click Edit. The location of the file will be indicated to the right of the Browse button.
SkyTools will make a copy of the image file into its own folder under some circumstances, but not always. My bet is that the image is outside of the SkyTools database folder. That would explain why I did not find it with the files you sent.
I think what is happening is that you are accessing the folder on the desktop over your local network. In order to make that work, presumably you made your SkyTools folder sharable. But the image is in another location on your drive, which is probably not shared, so SkyTools is unable to access it over the network. If this is the problem, then you should be able to fix it by making the folder with your sketches sharable on your local network.
I think we are close to understanding the problem. Please start SkyTools on your desktop and open to the sketch as you did before in the Images tab of the Object Info. Select the sketch and click Edit. The location of the file will be indicated to the right of the Browse button.
SkyTools will make a copy of the image file into its own folder under some circumstances, but not always. My bet is that the image is outside of the SkyTools database folder. That would explain why I did not find it with the files you sent.
I think what is happening is that you are accessing the folder on the desktop over your local network. In order to make that work, presumably you made your SkyTools folder sharable. But the image is in another location on your drive, which is probably not shared, so SkyTools is unable to access it over the network. If this is the problem, then you should be able to fix it by making the folder with your sketches sharable on your local network.
The image is stored in C:\Users\david_dng\OneDrive\Pictures\Astronomy\2006-12-30\2022-08-14_20-58-16.jpg
It is not a network drive, but it is OneDrive, which may have interfered with SkyTools copying the file into its own database folder.
2022-08-15, 08:46 PM (This post was last modified: 2022-08-15, 08:48 PM by theskyhound.)
To be clear, I would not expect the file to be copied to the SkyTools folder under these circumstances, so that's not the issue. The problem is that the laptop can't access this folder via your local network. I don't have any experience in making a onedrive folder shared on your local network, so I don't know if that's a problem or not. But I'd look into making that folder shared on your network and see what happens.
I'm not following how this works. Is the point to use the same relative path from SkyTools to the image on both machines?
If I've made things complicated, maybe you can describe how this feature is supposed to work? I am trying to shake out how best to do this before I start the BIG SCAN project.
SkyTools will copy the file from your desktop from the folder on that computer, to your SkyTools folder on the laptop. But if you do this over your local network, the folder on the desktop must be accessible to the laptop over your local network. I suspect the problem is that your onedrive folder is not accessible over the network from your laptop.
