Skyhound Privacy Policy
Last updated: 24 June 2025
We believe privacy should be simple and obvious. Below is exactly what we collect, why we collect it, and how you can control it.
1. Who we are
Skyhound, LLC ("Skyhound," "we," "our") develops and sells SkyTools® astronomy software via this website.
2. What we collect & why
Data source | What we receive | Why we keep it |
---|---|---|
Contact form | Your name, email address, and whatever you write in the message | To reply to your inquiry or follow up on an order problem. Stored indefinitely in our email archive so we have a record of past conversations. |
Checkout (PayPal) | PayPal sends us an order-confirmation email listing your name, email, product, and transaction ID. We never see your card or PayPal account details. | Fulfilling the purchase, license look-up, and resolving payment issues. Emails are retained in our accounting records. |
Newsletter signup | Email address only, collected via MailerLite (double-opt-in). | To send the monthly Skyhound newsletter. You can unsubscribe via any newsletter link at any time. |
In-software registration (optional) | Name & email, entered inside SkyTools. | To notify you of bug-fix updates or major new releases, if you choose to register. |
Web-server logs | IP address, browser type, time of visit (standard server logs). | Security, performance monitoring, and abuse prevention. Logs rotate automatically and are not used for marketing. |